Understanding the Medical Guidelines for the Insurance and Claims Professional

Industry Guidelines 

The use of industry guidelines in insurance is vital for ensuring consistency, compliance, and efficiency across the various products. These guidelines provide a framework that helps insurance companies manage risk, develop products, and serve customers effectively. By adhering to these standards, insurers can enhance their credibility, improve operational efficiency, and maintain a competitive edge in the market.

This 2-day course is meant to broaden the understanding of the guidelines and their application.

Hybrid Delivery Method

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By following industry guidelines, insurers can better manage and mitigate risks, reducing the likelihood of significant financial losses. This also contributes to the overall stability of the insurance market.

Relevant and updated Guidelines often incorporate legal requirements and best practices. Adhering to these guidelines can protect insurance companies from legal challenges and reduce the risk of litigation.

Who is this course aimed at?

All non-medical personnel wishing to know the insurance guidelines for advancing their career opportunities.

Insurance Administrators.

When dealing with clients for uptake, claims processing or throughout the cycle of a product, understanding and communications is key.

Medical Practice Personnel

Improve your chances of being a practice manager by upskilling your insurance guidelines and assist the doctor in writing relevant reports.

Aspiring Underwriters

Whether at the call centre or as an understudy, the knowledge of reference guidelines used is crucial. Boost your chances of being an underwriter in the future.

ICD-10 Coders

When skilled as an ICD-10 Coder, the correct application of codes, coupled witht he appropriate understanding of the claimant's condition ensure comprehensive IME.


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Presented By

Dr Caswell Nkuna

Facilitator